SHIPPING POLICY

At PRIME LEGACY, we aim to process and deliver every order as smoothly and efficiently as possible.

Order Processing

Orders are processed after successful order confirmation and payment verification, where applicable.

Processing times may vary depending on product availability, order volume, holidays, and other circumstances.

Delivery

Once your order has been dispatched, it will be handed over to the applicable delivery or logistics partner.

Delivery times may vary depending on the destination, courier availability, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Delivery Information

Customers are responsible for providing accurate and complete delivery information at checkout.

Please carefully check your:

• Full name

• Phone number

• Shipping address

• City

• Other required delivery details

PRIME LEGACY cannot be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Delivery Delays

Although we work to ensure timely delivery, unexpected delays may occur due to:

• Courier issues

• Weather conditions

• Public holidays

• High order volumes

• Incorrect delivery information

• Remote delivery locations

• Circumstances beyond our control

If your order is delayed, please contact us so we can assist you.

Failed Delivery

If a delivery cannot be completed because the customer is unavailable, provides incorrect information, refuses the parcel, or otherwise prevents delivery, additional delivery arrangements or charges may apply where applicable.

Order Tracking

Where tracking information is available, it may be provided through the applicable courier or delivery service.

Tracking availability may vary depending on the delivery method.

Contact

For shipping or delivery questions, contact:

PRIME LEGACY
Email: anasnazar9044@gmail.com

Please provide your order number when contacting us about a shipment.